Privacy policy

LETAP Pty Ltd (ABN 72 155 195 716) trading as Malaga Tile Centre,
and any related bodies corporate as defined by the Corporations Act 2001
(collectively referred to as “Malaga Tile Centre”, “we”, “us”, or “our”)

Malaga Tile Centre is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name, business name, ABN/ACN

  • Billing and delivery addresses

  • Email address and telephone number

  • Payment details (note: we do not store credit card details)

  • Credit-related information for trade or commercial credit accounts

  • Website usage data (IP address, browser type, cookies, pages viewed)

  • Order history and transaction details

2. How We Collect Personal Information

We collect personal information when you:

  • Visit or use our website

  • Make a purchase or enquiry

  • Apply for a trade or credit account

  • Communicate with us by phone, email, or in person

  • Use our online services or place an order

  • Provide consent as part of a credit application

We may also collect automatically generated information such as device data, IP address, cookies, and browsing activity to improve website functionality and security.

3. How We Use Personal Information

We use personal information to:

  • Process orders, payments, deliveries, and collections

  • Communicate with customers regarding orders and enquiries

  • Assess applications for commercial or trade credit

  • Manage accounts, invoicing, and debt recovery

  • Meet legal and regulatory obligations

  • Improve our website, products, and customer experience

  • Send marketing communications (where consent has been provided)

4. Credit Information & Credit Reporting

Notice and Acknowledgment

You acknowledge that Section 18E(c) of the Privacy Act permits Malaga Tile Centre to disclose certain personal and credit information to a credit reporting agency, which you authorise.

Authority to Obtain Credit Information

You authorise Malaga Tile Centre to obtain from a credit reporting agency:

  • Credit reports for assessing applications for personal or commercial credit

  • Information relating to your commercial credit activities

  • Credit information for overdue payment collection

  • Credit information to assess you as a guarantor

5. Authority to Exchange Information with Other Credit Providers

You authorise Malaga Tile Centre to exchange information with:

  • Credit providers named in your application

  • Any agent deemed a credit provider under Section 11B(5) of the Privacy Act

  • Any credit provider listed in a personal or commercial credit report

This information may include creditworthiness, credit history, standing, capacity, and defaults, for purposes including:

  • Assessing credit applications

  • Preventing defaults

  • Notifying other credit providers of defaults

  • Assessing credit risk or arrears

6. Disclosure of Personal Information

We may disclose personal information to:

  • Credit reporting agencies and credit providers

  • Transport and logistics providers

  • IT, accounting, and professional advisers

  • Payment processors and service providers

  • Government or regulatory authorities where required by law

  • Related companies or parent entities (including those located overseas)

7. Overseas Disclosure

Some service providers or related entities may be located outside Australia. By providing personal information, you consent to overseas disclosure where required for business or operational purposes.

8. Cookies & Website Analytics

Our website may use cookies, log files, pixels, and analytics tools to:

  • Understand how users interact with our site

  • Improve website performance and usability

  • Measure marketing effectiveness

You may disable cookies through your browser settings.

9. Data Security & Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Personal information is retained only as long as required for legal, accounting, or operational purposes, unless deletion is requested and permitted by law.

10. Access & Correction

You may request access to, or correction of, your personal information by contacting us.
You agree to notify us if your information becomes inaccurate, incomplete, or out of date.

11. Marketing Communications

Where consent has been provided, we may send marketing communications. You may opt out at any time using the unsubscribe option or by contacting us directly.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on our website.

13. Contact Us

For privacy enquiries, access requests, or complaints, please contact:

Malaga Tile Centre
📧 Email: info@malagatilecentre.com.au
📞 Phone: +61 8 6118 1666
📍 Address: Unit 2, 725 Marshall Road, Malaga, WA 6090 Australia.

14. Consent & Acknowledgment (Credit Customers)

By providing personal information, you acknowledge that:

  • You have been informed how your information is collected and used

  • You consent to the use and disclosure of your information as described

  • You authorize Malaga Tile Centre to obtain and exchange credit information as permitted by law