Pietra – Sample

$0.00 /each

Samples must be ordered separately from regular products

Pickup available at Unit 2, 725 Marshall Rd,Malaga WA 6090 Australia
Usually ready in 2 – 3 days

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Pietra

Additional information

Weight N/A
Dimensions N/A
Color: No selection

Ash, Bianco, Cenere, Khaki

Size: No selection

295x600x10mm, 300x600x10mm, 600x600x10mm

Finish: No selection

Matt

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Delivery Policy

  1. Cost of Delivery: Unless otherwise agreed, customers are responsible for the cost of delivery of goods.
  2. Delivery Timing: Malaga Tile Centre will endeavour to deliver goods by the agreed-upon date. However, we are not liable for:
    • Any failure to deliver or delays in delivery of goods.
    • Damage or loss during unloading or packaging of goods.
    • Damage to property during delivery to the customer's premises.
  3. Goods Inspection: Upon delivery or collection, it is the customer's responsibility to inspect goods for type, quantity, quality, aesthetics, appearance, shade, colors, layout patterns, suitability for purpose, and any other characteristics.
  4. Acceptance of Goods: Customers are deemed to have accepted delivery of goods if:
    • They fail to return goods as per the return policy.
    • Goods are laid, installed, or used in any way.
  5. Indemnification: Customers agree to indemnify Malaga Tile Centre against any losses, costs, or expenses resulting from their failure to accept goods upon delivery or collection.

Return Policy

  1. Conditions for Return: You may return goods under the following conditions:
    • Goods are damaged, incorrectly supplied, defective, or not as per the Contract.
    • Goods are returned within 15 days from the invoice or delivery.
    • Notify us with the invoice or account number for the goods to be returned.
    • Goods must be in their original state, in original boxes with all packaging and instructions.
    • Goods should be in as-new condition, matching current stock held in store.
  2. Assessment: All returns are subject to assessment by Malaga Tile Centre, and may be refused at our discretion.
  3. Return Costs: Unless agreed otherwise, customers bear the costs of returning goods.
  4. Non-Returnable Items: The following cannot be returned:
    • Custom-made, specially sourced, or ordered goods.
    • Used, installed, damaged, or altered goods.
    • Wholesale, discounted, or second-grade quality goods.
    • Discontinued or no longer stocked items.
  5. Restocking Fee: A 30% restocking fee applies to returned goods, based on the agreed Contract price (plus GST).

Warranty

  1. Shade Variations and Natural Characteristics:
    • Shade variations are inherent in all kiln-fired ceramics, porcelain, and natural stones. Malaga Tile Centre does not accept responsibility for crazing or shade variations.
    • Marble is a natural product; variations in colour and veining are expected. Malaga Tile Centre is not liable for such variations in supplied materials.
  2. Ceramic and Porcelain Tiles:
    • Ceramic and porcelain tiles are not guaranteed against cracking, crazing, chipping, or breaking.
  3. Marble Installation:
    • It is recommended that marble tiles be laid by experienced professionals to avoid damage to the polished surface.
    • Malaga Tile Centre is not responsible for any damage or breakage occurring after delivery or for losses resulting from such damage.
  4. Fixing Recommendations:
    • For marble tiles, only epoxy glue and grout are recommended. Cement-based products may damage the polished surface.
  5. Chemical Reactions:
    • Green and white marbles contain metals and minerals that can react with strong acid or alkaline solutions (e.g., cement and water). Cement or cement-based adhesive should not be used with these marbles, as it may cause burning, blistering, or staining. Use only pure epoxy adhesive and grout.
  6. Cleaning Instructions:
    • Marble tiles should not be cleaned with acid or acid-based industrial cleaners.

Installation Recommendations

  1. Professional Installation: For best results, use experienced professionals for the installation of all tiles, especially marble.
  2. Epoxy Adhesive: Use epoxy glue and grout for marble tiles to avoid damage. Cement-based products are not recommended.
  3. Inspection Prior to Installation: Inspect all tiles prior to installation for type, quantity, quality, aesthetics, shade, and suitability.

Care Instructions

  1. Cleaning Products: Do not use acid or acid-based industrial cleaners on marble tiles.
  2. Routine Cleaning: Use pH-neutral cleaners for regular maintenance of all tile surfaces.
  3. Preventive Measures: Use mats at entrances and felt pads under furniture to prevent scratching and wear.